HandO IT Computer Repair Service Agreement


  • You agree to let HandO IT to fix your computer. HandO IT will only perform and provide computer services, repairs, and upgrades as agreed with the customer.
  • HandO IT will conduct honest, reasonable, and considerate services. Our goal is to provide the highest quality of service and support possible, but specific results cannot be guaranteed.
  • Computer service/repairs are provided as a service. There may be circumstances under which your computer cannot be repaired. It will have to be rebuilt or upgraded. Examples: Age of PC, repair/replacement parts obsolete (memory, motherboards, etc.)
  • The length of time required to service/repair you computer cannot be predicted unless agreed depending on the service.


  • You understand that in the process of working on your computer equipment, there is a potential for data loss. You agree that you have made the necessary backups of your data so that, in the event of such loss, the data can be restored. HandO IT will not be responsible for data loss nor will HandO IT be responsible for restoring lost data. (See below)


  • You authorize the technician(s) providing the service or repair to install anti-virus and any other necessary software on your computer to perform required services.


  • All Remote Repair services are subject to the terms in this agreement.



  • Service(s) are provided in an effort to fix, upgrade, or otherwise repair the computer system(s) for which you request such service(s).
  • Your system will not be intentionally harmed. The primary goal is to fix your computer; not damage it. In the case of accidental damage to your system, including data loss caused by already existing problems in your system such as viruses, poorly configured software, hardware problems or hardware failures; By using HandO IT you agree to not hold HandO IT and any person(s) associated with HandO IT or involved in the work being done for you not liable for damages resulting from such problems.
  • It is your responsibility to backup your data. HandO IT will not be responsible for data loss or any other damages. (See above)


Copyright HandO IT 2012